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TERMS & CONDITIONS

DISCLAIMER

All SKULL products are lovingly designed and handmade in Bali, Indonesia with great care with attention to details.

PLEASE NOTE that the color of SKULL products displayed may vary slightly due to photography and your own computer monitor.

Each piece is handmade by accomplished artisans, and unique from one another and therefore cannot be duplicated exactly.

SKULL would like to ensure customers that products purchased are of the utmost quality with the best possible replication of any images provided, however due to the nature of our production, colors and designs may vary slightly in finish

SKULL EXCHANGE POLICY

It’s super important to SKULL that your online experience is great. Please understand that unfortunately from time to time there will be hiccups; our aim is to assist our customers in overcoming them as quickly as possible so that you can keep smiling!

And even though SKULL thoroughly checks all items before they are shipped, we will honor returns for items that arrive incorrectly or in faulty condition. Please note that we cannot offer exchanges on sale items, hair accessories, hats, and earrings due to health and safety reasons. No exceptions.

If you are dissatisfied with your purchase please advise us in writing within 7 business days of receipt of the item you have purchased, including the order number and the reasons why you are dissatisfied with the item.

In the situation where the item you receive is faulty or not what you ordered, you are entitled to an exchange.

When returning items to SKULL, we advise you use registered post. SKULL does not take responsibility for the loss of items being returned and this may result in us being unable to process your refund or exchange. All shipping costs, including packaging and postage charges for return of the item to be exchanged are to be paid by the customer. In considering any application for exchange SKULL reserves the right to inspect returned items upon receipt. All items returned to SKULL for exchange must be intact and in saleable condition. All items returned must be unworn and unwashed with all tags, including any SKULL hangtags, attached.

In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 7 business days to arrange an agreeable alternative item, a backorder or a Credit Voucher for the same value of the item/s being returned, valid for a year, that can be used in one of our stores or online at skullbali.com.

SKULL PRICING POLICY

SKULL accepts payment by credit card or Paypal, using the secure services of Paypal. All prices listed are in American dollars, and are inclusive of 10% GST.

SKULL SECURITY POLICY

SKULL makes every effort to ensure that all of the transactions that occur on its website are secure. Therefore we are strict with following domestic and international laws and regulations that seek to protect the privacy rights of such individuals.

When purchasing from SKULL your financial details are passed through a secure server using the current industry standard, being 128-bit SSL (secure sockets layer) encryption technology. This means that all the information sent between your computer and our secure computer environment is encrypted or scrambled so that no one can read it in transit. Secure areas of the site also have a time-out feature. If you leave your secure session inactive for some time, it times-out to prevent unauthorized access.

After you have selected the item or items you wish to purchase, proceed to the checkout where you will be invited either to checkout as a guest, register your details or log in if you have registered your details previously. When you submit your order and payment details, your order will be processed and you will receive an email containing your invoice and confirmation of your order.

When visiting our Website there is always an option not to provide Personal Data. You may, however, voluntarily provide us with Personal Data for the following purposes:

1 – Creation of a customer account that enables you to Purchase products online.

2 – Responding to your enquiry and/or providing you access to specific information as requested by you;

3 – Registration or subscription of online newsletters/promotions/sales

4 -Distribution and marketing purposes

SKULL does not disclose Personal Data that we hold to unrelated companies outside our corporate group for marketing purposes. Any information that we no longer require is destroyed. When we have collected information about you it cannot be seen or modified by anyone else

SKULL SHIPPING POLICY

CLICK HERE for our shipping policy.